In HubSpot, the Company domain name holds information about the domain of the company. It is used to differentiates between company records. It also associates contact records to company records.
If you are working with a customer whose company holds multiple domain names, you can add all those domain names to one company record. This will helps to log all the activities from associated contacts with different email domains in the same company record's timeline.
For example, when a company ABC has both test.com and review.com as their company domain names, any form submissions from either email domain will be logged on the same company record.
Add additional company domain names to a company record.
- Go to Contacts > Companies in your HubSpot account.
- Click the name of the company record you want to add the additional domain name to.
- On the left side of the window, hover over the Company domain name and click the pencil icon.
- In the new box, click + Add domain.
- Enter the additional domain and click Save.
- Click Save in the bottom left.
Set another company domain name as the primary domain name
- If a domain is set as the primary domain name, it always appears first in the record.
- Go to Contacts > Companies, in your HubSpot account.
- Click the name of the company record for which you want to set change primary domain name
- On the left side of the window, hover over the Company domain name and click the pencil icon.
- In the new box, click the dropdown Actions next to the domain you want to make primary and select Make primary.
- Click Save in the bottom left.