Please consider this as a sample email sent to the clients when a company service, MsgWow, was stopped.
Dear {Client name}We are grateful to you for the support and contribution that you have made towards MSGWOW. In the year 2021, we all have learned many new and refined many other things in our life.
As we gear up for the upcoming years, we are realigning our overall resources and revamping the kind of services extended by us. But unfortunately, for MSGWOW it means that the elaborate service provided by us will be discontinued with immediate effect. Please consider the below-mentioned details:
1. The services will not be provided to any new client.
2. The services will not be extended/renewed with any existing client.
3. You can continue to avail the package that you are currently using. Once it is exhausted then the service will be terminated permanently from our end.
4. The support provided for ongoing packages will be limited.
We do understand that the transition comes with various queries. Please be rest assured that we will try our best to make the remaining period of MSGWOW service desirable for all.
Thanking you for your support.
Regards
MSGWOW
Submitted by: Pavandeep Kaur as of March 29th, 2022